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Public Notice

Subscribers with Incomplete SIM Registration to be Disconnected from March 10

The National Communications Authority (NCA) has issued a press release to subscribers who have completed Stage One (1) but not Stage Two (2) of their SIM registration. This is part of the ongoing SIM Registration Exercise, and the NCA is urging subscribers to complete Stage Two as soon as possible. Failure to do so could result in their SIMs being disconnected after March 10th, 2023.

It is important to note that the Minister for Communications and Digitization directed that subscribers who had not completed their registration by November 30th, 2022, should be disconnected. However, after this directive was followed, the NCA noticed that additional Stage One (1) registrations had yet to be completed.

To prevent deactivation of SIMs, the general public should take note of the following:

Subscribers who have completed Stage One (1) must complete their SIM registrations (Stage 2) by March 10th, 2023. Failure to do so will result in their SIMs being deactivated from their network(s).
Subscribers who begin the registration process (Stage 1) and do not complete their registration within two (2) weeks will have their SIMs deactivated from their network(s).
The SIM Registration Exercise is crucial in developing and maintaining a SIM database with integrity, which will help to prevent fraudulent activities.
The NCA urges all subscribers to complete their SIM registrations using their Ghana Cards to avoid deactivation.

Please note that subscribers who experience challenges completing Stage 2 of their registrations should contact the NCA on 0800 110 622 (working hours only) or their respective Network Operators for assistance. This policy directive is from the Ministry of Communications and Digitalisation.


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